Kestrel - Customer Enquiry System

Introduction to Kestrel

You know the question, but do you know the answer?

"How many prospective customers visit or call you, make an enquiry, then disappear without trace?"

Kestrel (customer enquiry system) is specifically designed to help you, the travel agent, get the most out of the enquiries made by your customers and prospective customers (let's call them all 'customers' to keep it simple).

The main uses of Kestrel are:

• Keeping track of customers
• Keeping track of enquiries
• Helping your staff’s productivity
• Providing meaningful management information to help guide your activities

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